In the spirit of transparency and candour, the service transformation team publishes reflections on the what and why for the team. Post by Jackie Duys, Senior Service Designer working with the Environmental Protection Division. Context In early September 2022, our service transformation team began working closely with Land Remediation Section (LRS)…

In the spirit of transparency and candour, the service transformation team publishes reflections on the what and why for the team. Earlier this year, the ENV Service Transformation team and our partners took a moment to visualize our work and how we fit in with government service design and delivery. Here’s what we came up with:

In the spirit of transparency and candour, the service transformation team publishes reflections on the what and why for the team. Hiya! It’s been a minute…weeknotes have been intermittent for Kevin and I over the last while due to a couple inter-related things: 1) Our team has become increasingly busy…

In the spirit of transparency and candour, Kevin and Kelsey publish weeknotes reflecting on the what and why for their team. Kelsey’s notes I’m back from a week off last week, but am still battling a cold from early February — so, there was some typical February/post-holiday work fog this week. …

In the spirit of transparency and candour, Kevin and Kelsey publish weeknotes reflecting on the what and why for their team. Kevin’s notes Hey y’all — Kelsey was out with a cold for part of this week and off on vacation next, so I’ll be holding weeknotes down solo for a bit. …

In the spirit of transparency and candour, Kevin and Kelsey publish weeknotes reflecting on the what and why for their team. Kelsey’s notes This week was spent in many meetings and briefings. A few highlights and snippets: Presenting with Kevin on digital leadership at the Natural Resource Sector Leadership Cohort. We shortened…

Kevin’s notes Back in weeknotes action after taking an interval due to a packed Friday last week. What’s been on my mind? Per usual, design for policy. We’re finally making the leap into a more structured/proactive approach to this novel practice. And perhaps ‘design for policy’ isn’t even the right frame. It’s…

Kelsey’s notes Four days after the winter holiday break, it feels like I’m finally getting my feet under me — though still trying to decipher some cryptic pre-holiday notes to myself! Happy New Year! A few pieces I picked back up this week: Environmental Protection Digital Services — Next steps on the…

In the spirit of transparency and candour, Kevin and Kelsey publish weeknotes reflecting on the what and why for their team — here’s Kelsey’s reflections on 2022 and musings on what’s to come. Mid-way through 2022, I had the opportunity to join the Service Transformation Branch at the Ministry of…